Telehealth at Premier Pediatrics Beverly Hills

Premier Pediatrics offers secure audio/video virtual visits in circumstances where a patient's symptoms can be evaluated via video rather than coming to the office. Telehealth visits can also be useful in cases where a visual evaluation can help us determine whether a subsequent in-office, urgent care, or emergency room visit might be required.   At this time almost all insurance companies are covering and paying for telehealth visits as they do in-office visits, and some are waiving patient co-insurance (please check with your carrier for their policy).

A telehealth visit is scheduled in the same manner as an in-office visit.  Please call (310) 247-8687, and if it is determined that a telehealth visit would be appropriate for the nature of the problems or concerns, you will be given an appointment time with one of the doctors.

• If you have not previously done so, please sign the telemedicine consent form using either of these methods:
• Through the portal at https://ppbh.pcc.com/portal
• Create Message
• Choose a Patient
• Choose a Subject
• Telemedicine Consent
• Through our secure online Telemedicine Consent form
• We encourage all families to sign up for PPBH Auto-Pay, or any applicable co-pay may be made over the phone, via our office Portal , or through our online bill pay site.

For telemedicine visits, we use a company called doxy.me, which only requires connecting to the doctor's personalized room link in a web browser through a phone, laptop, or desktop computer with a webcam and speakers. There is no need to download an app or create an account.

The following web browsers are compatible: 



• Android - Chrome
• iOS - Safari
• PC or Mac - Chrome, Firefox, or Safari

The doctors personalized room links are: 

• Dr. Schreiber          www.doxy.me/drsusanschreiber
• Dr. Sachs                 www.doxy.me/drmichaelsachs
• Dr. Hauselman       www.doxy.me/drlisahauselman
• Dr. Nourmand     www.doxy.me/drnicolenourmand
• Dr. Meepos           www.doxy.me/drlaurenmeepos

Doxy.me is simple, safe, secure, and HIPAA compliant.    Please connect a few minutes before your scheduled appointment time and you will receive a text message when the doctor is ready to begin.

Here are some tips to enable you and the doctor to get the most out of your telemedicine visit: 

• Close all other programs, stop any streaming videos, and limit other internet usage in your place of residence prior to the visit
• When you log in, be sure to give your web browser permission to use your camera and microphone if necessary
• Choose a location private and quiet with good lighting
• Dress your child in easy-to-remove clothing so the doctor can assess their breathing and skin
• Have a flashlight or light from a different smartphone available

Telemedicine sites were not initially designed to handle the bandwidth requirements of the large volume of virtual visits taking place world wide so we ask for understanding if there are problems with the audio or video connection. Occasionally the doctor and/or caller may need to disconnect, restart the browser, then both parties re-establish the call. 



If audio problems persist, then that portion of the visit may need to be done through a regular phone call, while continuing the video portion through doxy.me.  We are all doing our best to adapt to the current recommendation for isolation and social distancing while continuing to provide the best care possible for our patients and their families.